Information we collect
In order that we can provide our customers with the services they require to comply with our legal requirements, we may (to the extent relevant and appropriate) collect and hold the following information.
If representatives of other businesses or individuals choose to contact us and provide their professional contact details to us, we will collect and store this information in a way that allows us to relate it to them personally, including but not limited to their names, e-mail addresses, phone numbers, facsimile numbers and mailing addresses.
How and why we use this information
The purposes for which we use the information are as follows, but depend upon individual circumstances:
CCL’s employees use computer and communications equipment to access these systems, in order to perform their duties, including work stations, laptop computers, other mobile computing devices and mobile phones. Personal data is stored on these devices appropriate to the use at the relevant time.
Who we share the information with
People directly associated with our business. In all cases, we make sure that we have a legitimate reason to do so in connection with our business.
We communicate and deal with a variety of persons from time to time in the ordinary course of our business, whether, suppliers, customers, auditors, funders or other competent authorities. In the course of doing so, having regard to the nature and purpose of those dealings, we will obtain and process personal data. We do not use the data for any purpose other than that for which it was given to us.
We may share information with certain third party organisations who perform certain tasks on our behalf. Information is only shared with these third parties to the extent necessary in order to enable them to provide the services required on our behalf. These third parties act on our instructions and are processors of the information. These organisations may:
How we protect information
Protecting the security and confidentiality of personal information is important to us.
All personal data which is collected and recorded, whether on paper or electronically, has appropriate safeguards in place.
Our internal data protection policies and procedures are designed to minimise loss or damage.
Our employees are aware of their obligations.
Our information security controls are regularly reviewed to ensure they meet industry standards and good practice. This provides a secure control environment that effectively manages risks to the confidentiality, integrity and availability of information. Additionally, our controls ensure we can restore data in situations where the data is corrupted or lost in a disaster recovery situation.
Where appropriate, we use encryption or other additional access restrictions or security measures to protect information. We also review our security procedures periodically to consider appropriate new technology and updated methods. But, despite our reasonable efforts, no security measure can ever be perfect or impenetrable.
Where the information is processed
Personal information is processed in the UK and Europe.
How long we keep the information
We have a legitimate interest to keep all records relating to our business for our internal purposes and to deal with queries or complaints which may arise.
We keep personal data only where and for so long as it is necessary to provide our services and afterwards for so long as necessary to meet our legal obligations or, if longer, in relation to claims which could be made against us.
You have several rights under data protection law in relation to how CCL processes your information. These are identified below. More information can be obtained from the Information Commissioner’s website at www.ico.org.uk
Where we are processing personal data about you with your consent you can withdraw it at any time. However, where you do it may not be possible for us to continue to fulfil our business dealings with you effectively or at all.
Contact Information and Complaints
Capital Compactors Limited
West Sussex PO21 1ER
If you are not satisfied with our response to your complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) at:
Information Commissioner’s Office
Capital Compactors Limited
Last updated 22nd May 2018